Retail mobile journeys: a smarter shopping experience for customers and associates

When it comes to the future of retail shopping, enabling mobile journeys is the next step forward. 

Understanding your consumers' personas will drive better mobile retail journeys

Retailers must first understand who their shoppers are, and tailor their messaging, communications, services and rollouts accordingly.

Contactless and frictionless shopping experiences for a more safety-aware world

The COVID-19 pandemic has disrupted retail to a point of no return. It has brought forward digital transformation and changed the way consumers want to shop.

The power of personalization in-store

While the pandemic is likely to have a long-term effect on retail, 87% of people say that shops will be as important to them as they were prior to the pandemic.

Accelerating innovation is key to meeting changing shopper expectations

What a year it’s been for retail. Hit hard by the pandemic, grocers in particular pivoted overnight to adjust to changing times.

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